Thank you for choosing ONEAER product.
We made products not only stunning, lightweight but most importantly, reliable. The best way to convince you to believe us is by a good warranty program.
ONEAER provides lifetime warranty service to all wheelset series.
If the wheel(s) is repairable after our inspection, the damaged part(s) will be replaced or repaired.
If it costs, we will let you know.
If the rim(s) is considered unsafe, we have replacement programs according to below areas.
Please provide ① detailed photos of rim damage, ② photos of rim serial number, ③ photos of proof of purchase, and email to firstname.lastname@example.org.
We will reply to you as soon as possible with according warranty procedures.
When you suspect your wheels are malfunctioning: